Australia & New Zealand  |  International

  • Aquila Online offers free delivery to anywhere within Australia and New Zealand when you spend a minimum of $100.
  • Aquila Online will ship each order to one nominated Shipping Address only.
  • Aquila Online orders are normally processed on the next business day, however please allow up to 3-4 business days pending stock availability.
  • All standard orders will be delivered using Australia Post's eParcel. It is recommended your preferred delivery address is a business address, as all orders will be delivered during normal business hours.
  • All Express Post orders will be processed within 2 business days of ordering and then delivered on a next day service to applicable postcodes.However some delays may occur due to stock availability.
  • Shipping advices will be emailed through to you with your unique Barcode which you can track online at http://auspost.com.au/track
  • All orders must be signed for upon delivery. If no one is available to accept delivery, Australia Post will leave a calling card and make the consignment available for collection from a nearby Australia Post outlet.
  • Standard delivery times are up to 7 business days for orders within Australia to major capital cities and 10 business days for regional areas. Please allow up to 14 business days within New Zealand. Aquila Online will make every effort to deliver your purchase on time, however we will not be held responsible for any shipping delays that are out of our control or during peak shopping times.

Delivery times:

*The shipping times below supplied by Australia Post are estimates only and commence from the date of shipping.

City 1 to 2 business days 1 to 3 business days
Country    1 to 3 business days 2-4 Business days (township area)
City 2-4 Business days 2-3 Business days
Country 3-5 Business days (township area) 2-4 Business days
City 4-6 Business days 4-5 business days
Country 4 to 14 business days 4 to 10 Business days     
City 3-4 Business days  
Country 3-4 Business days  
  4 to 14 Business Days  
  • Aquila does not accept any liability for goods lost or damaged in transit.
  • All orders shipped to New Zealand are subject to GST upon entering Customs.

Information about Free Returns can be found here


Aquila Online offers delivery to over 60 countries with our partnership with Borderfree. For full details, visit our International Shipping & Returns page.

If you have any queries, please contact us